Updated March 4, 2019
No Children Under 13
This Website is not directed at or intended for use by children under 13 years old. We do not knowingly collect personal data from children under 13 through this Website. Please review our Terms (www.mindmyhealth.org/legal) for additional information.
Users Outside the United States
This Website is not directed at or intended for users outside the U.S. Please be advised that if you are located in the European Union or another region with laws related to data collection and use that may differ from U.S. law, your personal data submitted through this Website and transferred to the U.S. may not have the same legal data protection as in your jurisdiction. Please review our Terms (www.mindmyhealth.org/legal) for additional information.
Data We Collect and How We Use It
We collect personal data that you provide through voluntary submissions via this Website, for example, by registering an account, submitting your advance health care directive or other advance planning document and using our service. Our service prompts you to upload and submit to us and to a participating hospital system your advance health care directive or other advance care planning document, which necessarily involves the submission of personal information, personal preferences and sensitive end-of-life topics. If you do not want us to collect this information, do not use our service. This Website also collects personal data from you when you request information from us and submit an inquiry or comment to us online.
Data we collect may include:
Your name, email address, state of residence, zip code, phone number, birthday, gender, device IP address and location.
Your hospital system selection, organ donor status, advance health care directive or other advance care planning document and the date of document activation.
Any information you submit to us via our contact form.
The name and email address of a Care Contact, who is a person you may authorize to access your Mind My Health account on your behalf.
We use this data to provide our services; to deliver and make available your advance health care directive or other advance planning document to hospitals, hospital systems and health care providers; to you respond to your inquiries and requests; to deliver newsletters, educational marketing and other information to you; for research purposes; and to analyze Website usage and improve our Website and to personalize content.
How We Share Data
HSHIG will not share your personal information except in the following limited circumstances:
We may collect, report and share personal data with other third parties that perform services on our behalf, for example, our technical, promotional and content service providers. We may also share your personal data with third-party providers of cloud, web and/or server hosting services. We do not authorize these third parties to use your personal data except as necessary to provide services to us or for purposes authorized by us.
Our Website may also use third-party service providers for the following purposes: (1) to create and manage our email lists to fulfill newsletters, educational marketing and other purposes, (2) to handle your comments and questions submitted on our Website, (3) to deliver educational marketing and related material, (4) to analyze navigation and site usage patterns and (5) to store and process data.
We may share your personal data and your advance health care directive or other advance care planning document with grant administrators who are evaluating our service.
Additionally, we may disclose your personal data (1) to comply with a law, regulation or other governmental request, for example, to comply with subpoenas, court orders, legal process or requests by law enforcement or governmental entities; (2) to investigate or defend against third-party claims against us; (3) to detect, prevent or investigate fraud or other illegal activity or to enforce our Terms (www.mindmyhealth.org/legal); (4) to repair or resolve technical issues in the operation of this Website; (5) to respond to a request by you to disclose the data, including your requests to allow access to your account and personal data by a Care Contact or other third-parties designated by you; (6) with your knowledge and consent; and (7) to address emergencies or acts of god. We may share your personal data as an asset of the organization in the event of a sale, merger or other entity combination or transfer involving us, our parent or subsidiary entities.
Our third-party partners and service providers may collect personal data from you as authorized by us. Our service providers may provide data collected by them through this Website to us, such as reports of email addresses and personal data they collect, store and/or process for us, which we may use for educational marketing purposes. We are not responsible for the privacy practices of these service providers or of other websites. By using our Website, you consent to the collection, processing and handling of your personal data by our service providers in the manner and for the purposes described here and in their respective privacy policies.
Cookies and Tracking; Analytics
This Website may contain links to other websites, and these third-party websites may set cookies or other tracking tools on your device. We are not responsible for the cookie or tracking practices of other websites.
California Do-Not-Track Disclosure
This Website does not respond to “Do Not Track Signals.”
Links to Third Party Sites
Security of Personal Data
HSHIG takes the security of your personal information seriously. We implement commercially reasonable technical, physical and administrative security measures to protect against the loss, misuse and unauthorized access, disclosure, alteration and destruction of personal information collected through this Website. However, we cannot and do not guarantee that your personal information will never be accessed by an unauthorized party or otherwise breached.
Retention of Personal Data
We will retain your personal data for as long as we deem reasonably necessary or desirable, unless a different retention period is required by any applicable law, rule or regulation. We reserve the right to delete or destroy any information collected, including personal data, at any time.
Removal of data from your account may not automatically result in the deletion of the relevant files from our or our cloud providers’ systems and servers. HSHIG is not obligated to ensure the deletion of your data from any servers or systems operated or used by us or to require that any user delete any specific material.
If your access has been terminated, we may, but we are not obligated to, irretrievably delete any and all content we have stored pertaining to activity from your account.
Access to Your Personal Data and How to Contact Us
You may choose to stop receiving our communications, educational marketing or other emails by following the unsubscribe instructions included in these emails or you may contact us at: firstname.lastname@example.org.
We may update or change our privacy practices and this policy from time to time. If we update the policy, we will publish an announcement on our Website. The date at the top of this policy reflects the date of the most recent update.